Meghoo Assistant
Every call answered.A personin charge.
Answers your phone, website chat and web calls day and night, books appointments, takes messages and records every conversation in your CRM. Your team reviews and corrects, and every correction makes it better.
Live in a day. No new software. Honest with every caller. Better every week.
Try it right now
Press Talk to it now and speak to the assistant in your browser, or type a question. It knows Meghoo Consulting; yours will know your business. Want a phone demo on your own line? Ask for one below.
How it works
Three steps, usually one afternoon. Then it is on duty: nights, weekends, and every time your team is already on a call.
Tell it about your business
Hours, services, prices, directions, the questions you get every day. Paste them or point it at your website. It answers only from what you gave it.
Connect a number and your website
Keep your number and forward it, or get a new one in minutes. One line of code adds chat and a call button to any website.
Review and stay in charge
Try it in test mode, rate answers, correct anything. After launch every conversation is summarized for you, and the ones that need a person are flagged first.
What it does
One assistant across every way people reach you, with one record of every conversation.
Phone
Answers on the first ring, in a natural voice, and handles several callers at once. Takes messages with the caller's number when it cannot help.
Website chat and web call
Visitors type or press Call and talk from the browser. No app, no phone number needed.
Appointments
Checks your calendar, books the slot and sends the confirmation. Works with Microsoft Bookings and the calendars your team already uses.
Messages and callbacks
Every message and callback request reaches the right person immediately by email or text, with a summary and the transcript.
Your CRM
Callers, leads, requests and transcripts are recorded automatically. Add CRM Connect and they land inside your Dynamics 365 or Dataverse.
Reports
A dashboard and a weekly digest: calls answered, questions asked, leads captured, what it could not answer and what to teach it next.
Human in charge of AI
We do not promise an assistant that replaces people. We promise one that a person on your team controls, can see into, and can correct in a minute.
- Honest with callersIt introduces itself as an assistant and says the conversation is recorded, every time. Required by California law, and the right thing anyway.
- Answers only what it was givenQuestions outside your material get a message or a callback, not a guess. No prices, policies or promises it was not told.
- Never decidesIt collects, schedules and informs. Approvals, pricing exceptions and anything with consequences go to a person.
- Everything on recordEvery conversation is transcribed, summarized and kept for the period you choose. You can read any call.
- A review queue, not a black boxConversations it was unsure about are flagged for your review. A correction applies to the next call.
- Gets better over timeEvery correction, approved answer and missed question becomes part of what it knows. The assistant you have in month three answers more, escalates less, and sounds more like your business than the one you started with.
- Off in one clickBlock a caller, pause a channel, or turn the assistant off and send calls back to voicemail. Your line, your control.
Built for businesses where a missed call costs money
Every assistant starts from a version made for your industry, then learns your business.
Featured
Property management
Sixty percent of calls to property managers go unanswered, and two thirds of maintenance calls come after hours.
- Leasing questions answered and showings booked, any hour
- Maintenance triaged by urgency; real emergencies reach the on-call phone
- Rent, policy and office questions from your own documents
- Every call logged against the unit and the tenant
Professional firms
Law, accounting, engineering
Intake done properly: who is calling, what about, how urgent, and a time on the right person's calendar.
Public and member services
Agencies, member organizations, credit unions
High call volumes, strict records and a person accountable for every answer. Deployed in your own cloud when required.
Something different? Custom assistants are built by the Meghoo team for call centers, order status, after-hours care lines and more. Tell us about it.
Pricing
Start free for 14 days with everything in Business. No card needed. Pick a plan when you have seen it work on your own calls.
Starter
$79per month
For one location and one line.
- 1 assistant (Receptionist)
- 150 voice minutes, 300 chats a month
- 1 phone number
- Web chat and web call
- Messages, voicemail, email alerts
- 1 portal user
Business
$199per month
Booking, texts and the weekly digest.
- 2 assistants
- 500 minutes, 1,500 chats
- 2 phone numbers
- Appointment booking
- SMS confirmations
- Weekly digest and statements
- 3 portal users
Pro
$449per month
Several lines, custom voice, CRM included.
- 4 assistants
- 1,500 minutes, 5,000 chats
- 5 phone numbers
- Custom voice and greeting
- CRM Connect included
- 10 portal users
Enterprise
Custom
Your own cloud, SLA and single sign-on.
- Unlimited assistants
- Custom volumes
- Deployment in your Azure
- Security review and SLA
- Custom assistants built for you
Introductory pricing. Overage: $0.29 per voice minute and $0.08 per chat, with an alert at 80 percent. Extra assistants from the catalog $49 per month plus setup. Annual plans get two months free. Custom assistants and CRM Connect for existing Dynamics 365 customers are quoted after a short call.
Questions people ask
And the answers a person wrote.
Does the caller know it's an assistant?
Yes, always. The assistant says so in its first sentence and tells callers the conversation is recorded. Being honest with callers is the law in California and it is how trust is kept; it cannot be switched off.
What happens when it can't help?
It takes a message with the caller's number and the reason, or arranges a callback, and a person on your team gets the summary right away. It never guesses at prices, policies or decisions it was not given.
Where does the data go?
Calls, chats, transcripts and leads are stored in the United States in a private cloud account, kept for the period you choose, and never used to train anyone's models. With CRM Connect they land in your own Dynamics 365 or Dataverse environment.
Do I need new software?
No. It works with the phone number you have (forward it or port it), your website (one line of code) and the calendar you already use, including Microsoft Bookings and Microsoft 365.
Can it make decisions, like approving an application?
No, by design. It collects information, answers questions from your material and schedules; every decision stays with a person. This keeps you on the right side of new state rules on automated decisions.
How long does setup take?
Most businesses are live the same day: tell it about your business, connect a number, add the website line, then try it in test mode and correct anything it got wrong.
Who is behind it?
Meghoo Consulting, a small senior team in Glendale, California, with 15+ years and 50+ business system implementations across government, healthcare, real estate and finance. The same people design the assistant, review the first weeks of conversations with you and stay accountable for it.
Start your free trial
Tell us who you are and we set up your assistant with you, usually within one business day. You will hear it answer your own questions before anyone else does.
- 14 days, everything in Business, no card
- A phone demo on your own line if you want one
- A person from Meghoo walks the first week of conversations with you